VCOM Academic Advisor Handbook

During the OMS 3 and OMS 4 years, students may continue to utilize the community-based counseling providers, any of the VCOM Mental Health Counselors, or for those with VCOM health insurance, Teladoc Health. For OMS 3 and OMS 4 students who do not have VCOM health insurance, VCOM has contracted with TimelyCare, a virtual health and well-being platform available 24/7. Students can schedule up to 12 mental health counseling visits per year at no out-of-pocket cost. Students can also access TalkNow, a 24/7 on-demand emotional support service to talk about anything, including anxiety, relationships, depression, and school-related stressors. Psychiatry services are provided through referrals through your VCOM Mental Health Counselor. TimelyCare also provides health coaching, and multiple self-care tools and resources, such as meditation and yoga sessions, helpful videos, and short articles from experts. Students who are eligible can go to www.timelycare.com/VCOM or download the TimelyCare app to access care. Counseling is confidential between the student and counselor. Only in cases where the student is required by the Promotion Board or the Professional and Ethics Standards Board to seek counseling for the purpose of student or patient safety is communication required between the counselor and administration, and only upon approval by the student. Healthcare Services VCOM ensures that diagnostic, preventive, and therapeutic health services are available to students within the campus community and in the communities of our core hospital sites through agreements with primary care health providers. Health services are confidential. Students are provided with information regarding these services at the beginning of each academic year. The information for eligible providers at each core site is also provided to OMS 3 and OMS 4 students by the DSME and Site Coordinator. Provider information can also be found on the VCOM website. OMS 1- OMS 4 students in their campus community can utilize the physical healthcare provider listed below. OMS 3 and OMS 4 students who are not near campus can utilize a healthcare provider from the list provided at: https://www.vcom.edu/students/student-services-health/insurance. Students who need healthcare services outside of the office hours of the healthcare providers listed must visit their local emergency room or urgent care office. Auburn Campus Auburn Pediatric and Adult Medicine 2353 Bent Creek Road, Suite 110 Auburn, Alabama 36830 Phone: 334-887-8707 http://auburndoc.com Carolinas Campus Palmetto Proactive 3225-B Reidville Road Spartanburg, SC 29301 Phone: 864-641-7229 https://www.palmettoproactive.com

Louisiana Campus Affinity Walk-In Clinic 2408 Broadmoor Blvd Suite B, Monroe, LA 71201 Phone: 318-897-0525 Call Ahead: 318-807-4717 Always Open – 24/7

Virginia Campus Lewis Gale Family Physicians

3700 South Main Street Blacksburg, VA 24060 Phone: 540-443-3700 https://lgphysicians.com/location/3700-south main

Affinity ULM Health Clinic 1140 University Avenue Monroe, LA 71203 Phone: 318-342-1651

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