VCOM Academic Advisor Handbook

Auburn Campus Auburn Psychology Group 861-D North Dean Road Auburn, AL 36830 Non-Emergency Appointment: 334-897-4343 24-Hour Crisis Telephone Service: 334-524-5858 Louisiana Campus Family Solutions Counseling Center 1105 Hudson Lane Monroe, LA 71201 Non-Emergency Appointment: 318-322-6500 OR 1401 N. 7 th Street, Suite B West Monroe, LA 71291 Non-Emergency Appointment: 318-503-8300 24-Hour Crisis Telephone Service: 318-460-0800

Carolinas Campus Modern Wellness 945 East Main Street, Suite 5 Spartanburg, SC 29302 OR 5 Independence Point, Suite 120 Greenville, SC 29615 Non-Emergency Appointment: 864-383-9002 24-Hour Crisis Telephone Service: 1 ‐ 800 ‐ 277 ‐ 1366

Virginia Campus New River Valley Community Services

700 University City Boulevard Blacksburg, VA 24060-2706

Non-Emergency Appointment: 540-961-8319 (Jennifer Hopper) If Ms. Hopper is on vacation call: 540-961-8300 ext. 1169 (Joshia Hu) You can request an in-person or telehealth appointment.

24-Hour Crisis Telephone Service: 540-961-8400

All students, OMS 1 – OMS 4, who have VCOM health insurance, have access to Teladoc Health where they can access counseling, psychiatry, and general medical appointments via video or phone appointment. There is no out-of-pocket cost for students or dependents who are covered by the insurance plan. Psychiatry services are available to members aged 18+. Counseling services are available to members aged 13+. Students can schedule a counseling or psychiatry appointment by registering and requesting an appointment at https://www.teladochealth.com/benefits/aetna or through the Teladoc Health mobile app. Students can download the Teladoc Health mobile app from the app store. Counseling and psychiatry sessions cannot be scheduled via phone. • SAMHSA’s National Helpline – Provides free, confidential, 24/7, 365-day-a-year treatment referral and information service for individuals and families facing mental and/or substance use disorders. Phone: 1 800-662-4357 • Physician Support Line - A national, free, and confidential support line made up of hundreds of volunteer psychiatrists joined together in the determined hope to provide peer support for our American physician and medical student colleagues as we all navigate our professional and personal lives. Phone: 8:00AM 11:00PM (eastern) M-F - 888-409-0141 • 988 Lifeline – Provides free, quality, 24/7, 365-day-a-year one-on-one confidential emotional support to people in suicidal crisis or emotional distress. Phone or Text: 988 All students can also access several crisis resources, some of which are listed below:

17|Page