VCOM College Catalog and Student Handbook

at the expense of the student (or the student’s family member). These services include 24-hour/365 days a year crisis services that are available to support students outside of regular hours. Counseling is confidential between the student and counselors of these agencies. Auburn Campus Auburn Psychology Group 861-D North Dean Road Auburn, AL 36830

Carolinas Campus Modern Wellness 945 East Main Street, Suite 5 Spartanburg, SC 29302 OR 5 Independence Point, Suite 120 Greenville, SC 29615 Non-Emergency Appointment: 864-383-9002 24-Hour Crisis Telephone Service: 1 ‐ 800 ‐ 277 ‐ 1366

Non-Emergency Appointment: 334-897-4343

24-Hour Crisis Telephone Service: 334-524-5858

Louisiana Campus Family Solutions Counseling Center 1105 Hudson Lane Monroe, LA 71201 Non-Emergency Appointment: 318-322-6500 OR 1401 N. 7 th Street, Suite B West Monroe, LA 71291 Non-Emergency Appointment: 318-503-8300 24-Hour Crisis Telephone Service: 318-460-0800

Virginia Campus New River Valley Community Services

700 University City Boulevard Blacksburg, VA 24060-2706

Non-Emergency Appointment: 540-961-8319 (Jennifer Hopper) If Ms. Hopper is on vacation call: 540-961-8300 ext. 1169 (Joshia Hu) You can request an in-person or telehealth appointment.

24-Hour Crisis Telephone Service: 540-961-8400

All students, OMS 1 – OMS 4, who have VCOM health insurance, have access to Teladoc Health where they can access counseling, psychiatry, and general medical appointments via video or phone appointment. There is no out of-pocket cost for students or dependents who are covered by the insurance plan. Psychiatry services are available to members aged 18+. Counseling services are available to members aged 13+. Students can schedule a counseling or psychiatry appointment by registering and requesting an appointment at https://www.teladochealth.com/benefits/aetna or through the Teladoc Health mobile app. Students can download the Teladoc Health mobile app from the app store. Counseling and psychiatry sessions cannot be scheduled via phone. During the OMS 3 and OMS 4 years, students may continue to utilize the community-based counseling providers, any of the VCOM Mental Health Counselors, or for those with VCOM health insurance, Teladoc Health. For OMS 3 and OMS 4 students who do not have VCOM health insurance, VCOM has contracted with TimelyCare, a virtual health and well-being platform available 24/7. Students can schedule up to 12 mental health counseling visits per year at no out-of-pocket cost. Students can also access TalkNow, a 24/7 on-demand emotional support service to

117