VCOM College Catalog and Student Handbook

• Physician Support Line - A national, free, and confidential support line made up of hundreds of volunteer psychiatrists joined together in the determined hope to provide peer support for our American physician and medical student colleagues as we all navigate our professional and personal lives. Phone: 8:00AM-11:00PM (eastern) M-F - 888-409-0141 • 988 Lifeline – Provides free, quality, 24/7, 365-day-a-year one-on-one confidential emotional support to people in suicidal crisis or emotional distress. Phone or Text: 988 During the OMS 3 and OMS 4 years, students may continue to utilize the community-based counseling providers, any of the VCOM Mental Health Counselors, or for those with VCOM health insurance, Teladoc Health. For OMS 3 and OMS 4 students who do not have VCOM health insurance, VCOM has contracted with TimelyCare, a virtual health and well-being platform available 24/7. Students can schedule up to 12 mental health counseling visits per year at no out-of-pocket cost. Students can also access TalkNow, a 24/7 on-demand emotional support service to talk about anything, including anxiety, relationships, depression, and school-related stressors. Psychiatry services are provided through referrals through your VCOM Mental Health Counselor. TimelyCare also provides health coaching, and multiple self-care tools and resources, such as meditation and yoga sessions, helpful videos, and short articles from experts. Students who are eligible can go to www.timelycare.com/VCOM or download the TimelyCare app to access care. Counseling is confidential between the student and counselor. Only in cases where the student is required by the Promotion Board or the Professional and Ethics Standards Board to seek counseling for the purpose of student or patient safety is communication required between the counselor and administration, and only upon approval by the student. Academic Advising Each new student is assigned a biomedical faculty academic advisor at the beginning of their OMS 1 year. Students may seek advice from their OMS 1 faculty advisor any time they are experiencing difficulty. Faculty advisors are prepared to advise students on how to approach their studies (an adjustment in medical school due to increased volume of content to learn), how to improve their performance, or how to balance their studies with their health and other activities. During the students’ OMS 2 year, in addition to their biomedical faculty academic advisor, they are also assigned a clinical faculty academic advisor. The clinical advisor is able to provide guidance that is more specific to clinical content, future clinical rotations, and a clinical career. Academic advisors act as a mentors, role models, and guides for students. Advisors have no responsibility in advising the student as to VCOM policies and procedures and act as an academic mentor only. Faculty advisors maintain an open-door policy or students may request an appointment via email or phone. Students may also request to meet with members of the administration who can typically be reached in their offices Monday through Friday from 9:00 a.m. to 5:00 p.m.; however, to assure sufficient time with the administrator, students are encouraged to make an appointment. Students in their OMS 3 and 4 years are provided guidance by the Director of Student Medical Education in their core hospital and by the Clinical Discipline Chairs. Students in the OMS 4 year are provided guidance by the Associate Dean for OMS 4 and GME, who meets with each student to counsel them on their readiness for residency. Students also meet with the Clinical Discipline Chairs according to the discipline the student is interested in for residency to learn more about the medical field and how to best prepare in their OMS 4 year for residency match to that discipline.

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