VCOM College Catalog and Student Handbook

South Carolina Commission on Higher Education Students with grievances or complaints against VCOM Carolinas campus for which they do not believe they have received resolution, may file a complaint and required documentation, as a last resort, to the:

South Carolina Commission on Higher Education Academic Affairs Attn: Student Complaint 1122 Lady Street, Suite 400 Columbia, S.C. 29201 Phone: (803) 737 2260 Email: submitcomplaint@che.sc.gov Website: www.che.sc.gov

Students filing such a grievance or complaint will not be subject to unfair actions as a result of initiating a compliant proceeding. State Council of Higher Education for Virginia Students with grievances or complaints against VCOM for which they do not believe they have received resolution, may file a complaint, as a last resort, to the:

State Council of Higher Education for Virginia (SCHEV) 101 N. 14th Street, 9th floor, James Monroe Building Richmond, VA 23219 Phone: (804) 225-2600 Fax: (804) 225-2604 Website: www.schev.edu

NC-SARA Distance Education Complaint Process The State Authorization Reciprocity Agreement (SARA) consumer protection provisions require member states to investigate and resolve allegations of dishonest or fraudulent activity, including the provision of false or misleading information. For the purposes of SARA, the State Council of Higher Education for Virginia (SCHEV), Virgina’s State Portal Entity, will address only those complaints resulting from distance education courses, activities, and operations provided by Virginia SARA-participating institutions to students in other SARA states. Student complaints regarding grades or student conduct violations are exempt from SARA student complaint reporting. Please visit NC-SARA’s SARA Complaint Reports by State for additional information regarding student complaints. Students who wish to file a complaint about distance education courses, activities, and operations (i.e. clinical rotations) covered by this agreement must first file a complaint with VCOM using the Academic Concerns Grievance procedures outlined in this handbook (pg. 267). If the student believes that VCOM has not appropriately handled the complaint, then the student may file a complaint with the following: • For Virginia campus students: o Students may contact the State Council of Higher Education for Virginia (SCHEV), which is VCOM's SARA portal agency. Before filing a complaint with SCHEV regarding a Virginia SARA participating institution, students should review SCHEV’s Student Complaint webpage and verify the following: 1. You have exhausted all available grievance procedures established by the institution; and 2. You are not satisfied with the resolution provided by the institution and are contacting SCHEV as a last resort in the grievance process. If the above two statements are true, fill out the Student Complaint Form in its entirety and submit it electronically to SCHEV.

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