VCOM College Catalog and Student Handbook

d. The Provost will complete and submit the Accreditation Standards and Procedures Findings and Resolution Form to the Campus Dean(s) and President who will assure, along with the Provost, that actions are taken to bring the institution into compliance. e. As corrective actions are completed they will be documented by the Provost on the Accreditation Standards and Procedures Findings and Resolution Form. Once all corrective actions are completed, the Provost will submit the final form to the Campus Dean(s) and President. f. VCOM will provide the COCA any follow-up documentation regarding corrective action(s) as required. g. The Provost will meet with the complainant to inform them of the resolution and to explain the findings to the complainant and explain the appeal process. 1) In the event that the complainant is not satisfied with the resolution of the Provost, he/she may appeal the decision, in writing, to the President within 7 calendar days of notification of the resolution and/or may communicate his/her complaint to the COCA. g. All records regarding accreditation standard complaints are maintained confidentially by the Provost. Neither the College, nor any person, shall intimidate, threaten, coerce, retaliate, or discriminate against any individual for the purpose of interfering with any right or privilege secured by this policy, or because the individual has made a report or complaint, testified, assisted, or participated or refused to participate in any manner in an investigation, proceeding, or hearing under this policy. Complaints alleging retaliation may be filed with the Director for Institutional Licensure, Reporting and Accreditation. Complaints by Students Regarding Non-Compliance with State Commission on Higher Education Standards Alabama Community College System Students with grievances or complaints against VCOM for which they do not believe they have received resolution, may file a complaint, as a last resort, to the:

Alabama Community College System 135 South Union Street, Montgomery, AL 36130 Phone: (334) 293-4504 Fax: (334) 293-4504 Website: www.accs.cc

Students filing such a grievance or complaint will not be subject to unfair actions as a result of initiating a compliant proceeding. Board of Regents of the State of Louisiana Students with grievances or complaints against VCOM for which they do not believe they have received resolution, may file a complaint, as a last resort, to the:

Louisiana Board of Regents P.O. Box 3677, Baton Rouge, LA 70821-3677 (225) 342-4253 Website: www.regents.la.gov

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