VCOM College Catalog and Student Handbook

mental health services when preferred by the student. The fee for the first four visits, per incident, is covered by the agreement between VCOM and these agencies and is free to students and their immediate families. Visits beyond this will be at the expense of the student (or the student’s family member). The purpose of the sessions will be: (1) to provide crisis intervention and counseling services; (2) to determine the participant’s need for assistance, counseling, and treatment; or, (3) if appropriate, to refer the participant to one or more resources for assistance or treatment. These services include a 24-hour emergency counseling services hotline that is available to support students outside of regular hours. Students who require psychiatric support or physician’s evaluation and support will be referred for external medical/counseling services.

Auburn Campus Auburn Psychology Group

Carolinas Campus Spartanburg Area Mental Health Center 250 Dewey Avenue Spartanburg, SC 29303 Non-Emergency Appointment: 864-585 ‐ 0366 24-Hour Crisis Telephone Service: 864-585 ‐ 0366 or 1 ‐ 800 ‐ 277 ‐ 1366 Virginia Campus New River Valley Community Services

861-D North Dean Road Auburn, Alabama 36830

Non-Emergency Appointment: 334-897-4343

24-Hour Crisis Telephone Service: 334-524-5858

Louisiana Campus Family Solutions Counseling Center 1105 Hudson Lane Monroe, Louisiana 71201 Non-Emergency Appointment: 318-322-6500 OR 1401 N. 7 th Street, Suite B West Monroe, Louisiana 71291 Non-Emergency Appointment: 318-503-8300 24-Hour Crisis Telephone Service: 318-460-0800

700 University City Boulevard Blacksburg, VA 24060-2706

Non-Emergency Appointment: 540-961-8319 (Jennifer Hopper) If Ms. Hopper is on vacation call: 540-961-8300 ext. 1169 (Joshia Hu) You can request an in-person or telehealth appointment.

24-Hour Crisis Telephone Service: 540-961-8400

All students, OMS 1 – OMS 4, who have VCOM health insurance, have access to LiveHealth Online where they can access psychology, psychiatry, and general medical appointments via video appointment. There is no out-of pocket cost for students who are covered, and services are available to family members for a fee. Students can schedule an appointment by registering at www.LiveHealthOnline.com or by calling 1-888-548-3432 (24/7 line). Students can also download the Sydney Health app or LiveHealth app from the app store. During the OMS 3 and OMS 4 years, students may continue to utilize the community-based counseling providers, any of the VCOM Mental Health Counselors, or for those with VCOM health insurance, LiveHealth. For OMS 3 and OMS 4 students who do not have VCOM health insurance, VCOM has contracted with TimelyCare, a virtual health and well-being platform available 24/7. Students can schedule up to 12 mental health counseling visits per

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